Shipping Queries
From the point of order, we typically expect to see delivery within 7 days.
In the unlikely event an order is lost in transit, we will provide either a full refund, or a replacement, though this is your choice.
Shipping is free for new customers, for returning customers, we may charge a small shipping fee to cover some of the costs incurred on our behalf.
Payment Queries
We accept all major credit and debit cards, including American Express. We also accept PayPal. If you're paying on a mobile phone or computer, you'll be able to checkout quickly with Apple Pay or Google Pay.
Absolutely! Although refunds can ONLY be provided to the card that was used to purchase the order.
Orders can be cancelled before they're sent. We would therefore highly recommend that you contact us within 24 hours of making your order so that this can be done. If you contact us once an order is shipped, you will only be eligible for a refund once the item is returned.