Privacy Policy

Last updated: September 2024

At CoverMyClubs, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.covermyclubs.com ("Site"), or make a purchase. By using our Site, you agree to the terms of this Privacy Policy.

1. Who We Are

CoverMyClubs is a company specializing in the sale of golf headcovers. For the purposes of the UK General Data Protection Regulation ("UK GDPR"), the data controller is CoverMyClubs.

Contact Information:
Email: support@covermyclubs.com
Website: www.covermyclubs.com

2. What Information We Collect

We may collect and process the following personal information:

  1. Information You Provide:
    • Personal Details: When you create an account, make a purchase, or contact us, we may collect your name, email address, phone number, billing and shipping address, and payment details.
    • Correspondence: If you contact us, we may keep a record of that correspondence.
  2. Information We Collect Automatically:
    • Technical Data: We collect information about your visit to our Site, including your IP address, browser type, operating system, and the pages you view.
    • Cookies: We use cookies and similar technologies to enhance your browsing experience and collect information about how you use our Site. For more information, please see our Cookie Policy.

3. How We Use Your Information

We may use your personal information for the following purposes:

  1. To Process Orders: To process and deliver your orders, manage payments, fees, and charges, and communicate with you about your orders.

  2. To Improve Our Services: To analyze and improve our Site, products, and customer service.

  3. To Communicate with You: To send you updates about your order, respond to your inquiries, and send promotional emails if you have opted in to receive them.

  4. For Legal Compliance: To comply with our legal obligations, including fraud prevention, tax obligations, and complying with court orders or legal requests.

4. Legal Basis for Processing

We process your personal information under the following legal bases:

  • Performance of a Contract: To fulfil our obligations to you when you place an order or create an account.
  • Consent: When you have given us explicit consent to process your data, such as for marketing purposes.
  • Legitimate Interests: To improve our services, prevent fraud, and protect our business.
  • Legal Compliance: To comply with legal obligations.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

  1. Service Providers: We may share your information with third-party service providers who assist us in operating our Site, processing payments, delivering products, and other business operations. These service providers are bound by confidentiality agreements and are not allowed to use your information for any other purpose.

  2. Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a court order, subpoena, or government investigation.

  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the new owners.

6. Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organisational measures to protect your data from unauthorized access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

7. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Rectification: You have the right to request that we correct any inaccurate or incomplete information.
  • Erasure: You have the right to request that we delete your personal information, subject to certain conditions.
  • Restriction: You have the right to request that we restrict the processing of your personal information under certain circumstances.
  • Data Portability: You have the right to request that we transfer your personal information to another organisation, or directly to you, under certain conditions.
  • Objection: You have the right to object to the processing of your personal information in certain situations, including direct marketing.

To exercise any of these rights, please contact us at support@covermyclubs.com. We will respond to your request within one month, in accordance with the UK GDPR.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@covermyclubs.com
Website: www.covermyclubs.com